Technical Writing: Strategies and Styles, eLearning

How long does a participant spend completing each module?
The average participant spends an average of 2 to 2½ hours completing each module.

Do the participants ever meet with the person who is reviewing and commenting on their writing?
Each participant has two webinar meetings with the Technical Reviewer (writing coach).  These meetings enable us to customize the training and to offer feedback to the participant. The participant's supervisor is strongly encouraged to "attend" the webinar meetings.

What happens if a participant has a vacation scheduled or if he or she can not complete a module because of hectic work schedules?
One of the advantages of eLearning is we can adjust your training schedule to meet your needs. Contact your technical reviewer when you cannot submit a module on time; he or she will adjust your schedule accordingly.

How long does it take for the Technical Reviewer to give each participant feedback on his or her writing?
Those on the weekly module-submittal schedule receive feedback within three business days; those who are on the alternating-week schedule receive their feedback within one week.

Can a participant request that a document be reviewed before the due date?
We can not guarantee that documents will be returned before the scheduled date.  However, if the participant needs the document back quickly, he or she should note that in the subject line of the email message.  We will do everything we can to accommodate that request.

What if a participant does not currently do a lot of writing?
Anyone will benefit from the training. However, those in an active writing mode will find it most beneficial.

Keep in mind you do not have to be writing large documents.  Submitting smaller documents—even emails—can provide the insights we need to ascertain the strengths and areas for improvement evident in your writing.    

What if I do not collaborate with others on my writing; do I have to complete Module 8, the collaboration module?
No. If a participant does not normally collaborate with others on writing tasks, it would obviously not be productive to cover Module 8 as designed.  We, therefore, suggest a few alternatives based on our diagnosis of the writing.

The selection is discussed and agreed upon during the mid-point meeting (conducted via webinar).       

What modules are offered in lieu of collaboration for Module 8? 
Some popular alternative modules are Conciseness through Reduction. Email Excellence, Procedure Writing, Proofreading, and Tone.

How can I (or my supervisor) learn more about the training program?
You can schedule a short (approximately 30”) webinar at which you will learn more details and view a sampling of training materials.  Either call (315.569.8563) or Contact us to arrange a webinar “meeting.”